The south east's largest quality furniture store
CONTACT US
CALL US
If you would like to speak to a member of our team please call our switchboard on
01992 63 64 65
SALES/GENERAL ENQUIRIES
Please complete the contact form and a member of our team will get back to you within 3 working days.
CUSTOMER SERVICE
Please complete the contact form and a member of our team will get back to you within 3 working days.
EXISTING ORDERS
Although our store is temporarily closed, we wanted to let you know that we're doing everything we can behind the scenes to serve our customers. Our warehouse and delivery team will continue to work, ensuring we always remain Covid Secure. We are still receiving products from our suppliers on a daily basis and are performing contactless deliveries to customers every day.
There is no need to contact us regarding your order at this stage. We will continue to work with our suppliers to ensure goods arrive into our warehouse and are delivered as quickly as possible. Should we receive a revised production/delivery date for your order, we will be in touch to advise.
STORE ADDRESS
You can find us at:
Fishpools - 115 High Street, Waltham Cross, Hertfordshire, EN8 7AL
FAQ
Is your store open?
Yes, our store has now re-opened, our opening hours have slightly changed.
COVID-19 and your safety
Over the past few weeks, we have made important changes to ensure that we are ready to safely re-open in line with the latest guidelines.
The continued safety of our customers, staff and community remains our top priority. View the measures we have in place here.
Are you delivering goods?
Yes, we're back on road delivering all items, large and small. You can read more information on our delivery procedures here.
Do you offer finance or credit?
Yes, we have a range of finance packages available to help our customers spread the cost. Find out more information here.
How do I return an item?
If you would like to return an item, please contact us using our online form.
Please provide as much information as possible including your order number. A member of our team will get back to you within 3 working days.
Is your coffee shop open?
Sorry, our coffee shop is temporarily closed until further notice.
Is Fishpools pet friendly?
At this time, only assistance dogs are allowed in store.
