CONTACT US
EXISTING ORDERS
Although our store is temporarily closeed, we wanted to let you know that we're doing everything we can behind the scenes to serve our customers. Our warehouse and delivery team will continue to work, ensuring we always remain Covid Secure. We are still receiving products from our suppliers on a daily basis and are performing contactless deliveries to customers every day.
There is no need to contact us regarding your order at this stage. We will continue to work with our suppliers to ensure goods arrive into our warehouse and are delivered as quickly as possible. Should we receive a revised production/delivery date for your order, we will be in touch to advise.
STORE ADDRESS
You can find us at:
Fishpools - 115 High Street, Waltham Cross, Hertfordshire, EN8 7AL
EMAIL US
Please complete the contact form and a member of our team will get back to you within 3 working days.
CALL US
If you would like to speak to a member of our team please call our switchboard on 01992 636465
DEPARTMENTS
Bed & Bath Linen - 01992 780841
Curtains & Soft Furnishings - 01992 780839
Rugs - 01992 780829
Furniture - 01992 636465
Home Acessories & Cook Shop - 01992 780805
Lighting - 01992 780721
Pictures & Mirrors - 01992 780703
CUSTOMER SERVICES
Furniture Customer Services - 01992 636465
DELIVERY ENQUIRIES
Delivery Enquiries - 01992 531380
FAQ
Is your store open?
Our store is temporarily closed to customers, however, you can still shop online using our click & collect and delivery services.
COVID-19 and your safety
Over the past few weeks, we have made important changes to ensure that we are ready to safely re-open in line with the latest guidelines.
The continued safety of our customers, staff and community remains our top priority. View the measures we have in place here.
Are you delivering goods?
Yes, we're back on road delivering all items, large and small. You can read more information on our delivery procedures here.
Do you offer finance or credit?
Yes, we have a range of finance packages available to help our customers spread the cost. Find out more information here.
How do I return an item?
If you would like to return an item, please contact us using our online form.
Please provide as much information as possible including your order number. A member of our team will get back to you within 3 working days.
Is your coffee shop open?
Sorry, our coffee shop is temporarily closed until further notice.