Online Administrator
Competitive salary of up to £30,000 depending on experience based on a 40-hour working week.
Full time, Mon-Fri with occasional Saturday work (on rotation with a day off in-leu mid-week). Office-based role in Waltham Cross.
Do you have a passion for home interiors and e-commerce?
Help us bring customers furnishing dreams to reality and elevate your career at the largest family-owned quality furniture store in the southeast. Fishpools’ reputation for inspiration, quality home furnishings and customer service excellence, has been established since 1899. This has contributed to our long-standing presence in the industry and strong employer brand. Just ask our amazing Fishpools people who have proudly dedicated so many years of service!
Job Opportunity
Join us at this key stage in our online retail growth plan and technical migration. You will be part of an e-commerce team that values and recognises the importance of development, whilst exploring a wealth of retail and technical challenges. You will:
- Ensure that the website is up to date with new products/images and prices.
- Help develop our online presence, ensuring we remain commercial whilst delivering the best possible customer experience.
- Keep up to date with the latest e-commerce trends.
- Find commercial opportunities within our website analytics and trading statistics.
- Work with our buyers to maintain an accurate product representation, whilst considering product placement, descriptions, and features.
- Assist our Technical Ecommerce Specialist with exciting projects which will drive the user experience of our online store and increase profitability.
- Deliver outstanding customer service when processing website orders and communication with customers via email and social media.
Great People with Creative Skills
As an ideal e-commerce administrator, you will be:
- Always Customer Focused: Passionate about home interiors and retail with a flair for e-commerce.
- An Excellent Communicator: Precise attention to detail. Clear, concise, effective and accurate communication is essential when maintaining a web platform with over 30,000 visitors a week.
- Technically Competent: Excellent understanding of e-commerce, with previous experience in working with a CMS. Advanced excel skills are required. Previous with UA/GA4 is desirable.
Benefits and Perks
In addition to a competitive salary package, we offer:
- An annual profit related bonus to recognise your contribution.
- A learning and growth culture tailored to your desired career path.
- Generous staff discounts on our impressive range of furniture and home products.
- A holistic employee well-being program for you and your household, including access to healthcare services and 24-hour GP assistance.
- Exclusive discounts from a variety of well-known brands.
Please apply today, it would be great to get to know you better.
Our company is an equal opportunities employer, and we take our obligation under the Equality Act 2010 and Rehabilitation of Offenders Act 1974 very seriously. We make every effort to ensure that all potential employees are treated fairly and equally, regardless of their age. disability, sex, pregnancy or maternity, gender identity, race, colour, nationality, ethnic or national origin, religion or belief, marital or civil partnership status, union membership or sexual orientation.
