Free Delivery & Postcode List

FREE
HOME DELIVERY SERVICE*

Our FREE Delivery Service* is part of our commitment to the highest standards of customer care. Our highly trained delivery crew will deliver your new furniture, eliminating any concerns about manoeuvring or damaging it yourself and the removal of bulky packaging.

Your furniture is carefully transported and wrapped in protective packaging to keep it in perfect condition. Before we bring it into your home, we’ll protect your floors to avoid any damage. We’ll unwrap and place your furniture exactly where you want it (subject to access), then remove all the packaging for recycling. (This excludes self-assembly furniture).

We will ask you to examine the goods in the presence of our delivery crew and if you find the goods to be defective in any way this should be noted on the delivery documentation which will be relayed to our customer services department who will contact you within 48 hours, All goods must be signed for in the presence of our delivery crew.

*FREE Delivery applies to orders above £500 & within the local area. For orders under £500 a £39 delivery charge will apply. If you have an out of area postcode, please allow us to quote you a competitive delivery charge based on the distance and size of your order.

ENTER YOUR POSTCODE FOR DELIVERY COSTS FOR YOUR HOME

 

FREE 48 HOUR 
PARCEL FORCE DELIVERY*

For smaller items, we can offer delivery using Parcel Force UK Mainland (Monday – Friday) on selected items only.

Orders will be collected by Parcel Force at 12 Noon Monday to Friday. Orders Received after 12:00pm Friday will be collected the following Monday at 12 Noon. (Except bank holidays where this will become the next working day) This is a signed for service.

*FREE 48 Hour Small Delivery when you spend £50 or more. A £6.99 delivery charge per item will apply to orders under £50.

 

48 HOUR PARCEL FORCE LARGE DELIVERY

For larger items, we can offer delivery using Parcel Force UK Mainland (Monday – Friday) on selected items only.

Orders will be collected by Parcel Force at 12 Noon Monday to Friday. Orders Received after 12:00pm Friday will be collected the following Monday at 12 Noon. (Except bank holidays where this will become the next working day) This is a signed for service.

48 Hour Large Delivery Service £9.99 per item.

 

FRAGILE DELIVERY - PICTURES & MIRRORS

We use a specialist delivery company “Fragalistics” for pictures and mirrors only. As most items can be handled by one person, this is a one person service. Please advise us of any access issues that may make delivery to your address difficult.

Fishpools will contact you to confirm a delivery date to your postcode area. The goods will be delivered to the room of your choice on the ground floor and will not be unpacked. Delivery to flats will normally be to the ground floor main entrance only. A 10 minute window is then allowed for the customer to check the goods.

We recommend that a fitter is not booked until your order has been received and checked thoroughly at the time of delivery. Deliverys take place Monday to Saturday (excluding public holidays) between 8.00am and 6.00pm. Please be aware that for any larger items, someone will have to be available to assist the delivery driver.

Fragile Delivery £39 for one item and £15 for each further item.

FREE
GARDEN FURNITURE DELIVERY*

If you live outside the local area, your garden furniture will be delivered to you by a specialist large furniture delivery company.

Our couriers will contact you directly on the telephone number/or email you provide and book you in for a delivery date agreed with yourself.

Deliveries take place Monday to Friday (excluding public holidays) between 8.00am and 6.00pm. The goods will be delivered to the room or garden of your choice and will not be unpacked. Delivery to flats will be to ground floor main entrance only. Select dining tables, coffee table & sun loungers will require self assembly.

*FREE Delivery applies to orders above £500 & within the local area. For orders under £500 and/or outside the local area, a £60 delivery charge per set will apply.

Back up to DELIVERY POSTCODE CALCULATOR

FREE 
CLICK & COLLECT*

If you would like to collect your purchase, we offer a FREE Click & Collect service from our store on items under £500*. Please allow 48 hours for the goods to be delivered to the store.

 

IN STOCK &
EXPRESS DELIVERY

If you're in a hurry, our best selling models are pre-ordered and held in stock ready and waiting for delivery! Look out for products marked with the black IN STOCK logos.

It takes time to create a piece of beautifully finished, made-to-order furniture, built to your exact specifications. Express Delivery products are forward ordered and/or are usually available within a lead time of 28 days. Look out for products marked with the black EXPRESS DELIVERY logos.

 

For information regarding damaged goods, cancellations & refunds PLEASE CLICK HERE